[Resolved]  HDFC Bank — Void Sale Amount Not Yet Received

Address: Baga Beach, Goa

I have paid an amount of Rs 3928 twice from my Debit Card at ST Antonys bar & restaurant on 6th October 2022, where the 2nd transaction was by mistake from the restaurants end and hence Rs 3928 has been debited twice from my ICICI bank account. After complaining to the restaurant owner, he has provided me a HDFC Bank 'Void Sale Receipt of Rs 3928' . Today it is 11th Oct 2022, but I havent yet received the amount and the restaurant owner is saying that this depends on HDFC bank and he cannot do much here. I want to get back the money but I am not getting any help.
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Nov 12, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Oct 11, 2022
Updated by Mayukh Bhattacharya2017
Transaction Details are below :

Date : 6th Oct 2022.
Time : 20:23:34
TID : 40810477
Invoice No : 004021
Appr Code : 021476
Verified Support
Oct 12, 2022
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
 
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