[Resolved] HDFC Bank — waive off negative balance

k4krish

from Bhusawal, Maharashtra

Address:

Aurangabad, Maharashtra

I had open account in hdfc in jan-2017 for salary purposes and after that i resigned from job. I go to my village back and then i know about monthly average balance then i checked it and what i saw is my negative balance is -8000. Are bank kidding us? Why we pay such huge amount. Bank has responsibility that they should call customer and informed them about it.
Very disappointed with hdfc

A/c no. : [protected]

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Mar 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7

-Nadia
HDFC Bank Customer Assistance