[Resolved]  HDFC Bank — waived off late fee, igst, financial charges

The manager,
Hdfc bank card division,
Po box no. 8654,
Thiruvanmiyur p. O.
Chennai – 600041

Sub-waive off my late fee, financial chareges and igst of month (Statement date14/11/18).

We would like to inform you that i am utilizing your bank’s credit card for last two years, we are receiving credit card statement on 14th to 15th of every month. Due to some family problems, i couldn't payment of statement date 14/11/18

I kindly request you to waive the late fee (06/11/18), igst (06/11/18), and financial charges (14/11/18).
I am unable to pay all these charges.
As a good will gesture to a loyal customer of yours.
Incase you are not making waiver of the above charges, then i will surrender the credit card which please note.
I kindly request you to waive the late fee and financial charges as well all taxes.

Please do the needful.

Thanking you,

Yours faithfully,

Dharmendra singh,
H_17a, single stoery,
Vijay nagar,
Pin - 110009.
Mob. [[protected]]
Email. Dharmendra. [protected]@gmail.com
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Jan 30, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Verified Support
Dec 28, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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