[Resolved]  HDFC Bank — waiver issue

Address:New Delhi, Delhi, 110044

Waiver Not Provided yet once already Discussed for the Same - When my 7858 3 month 2 wheeler loan pending hdfc charged 13000 incl late payment or more charges but when I am doing mail for waiver Request hdfc Executive say it's only Possible when I pay whole Amount thenafter 50% Amount will be back in my account but afetr doing 13000 payment no one want to help no one respond properly everybody gave TAT of 5 days, 6 days, 7 Days after struggling of 20 days ill share my experiece here so if possible kindly try to resolve my issue

A/c - [protected]
Ashish Kumar Singh
Was this information helpful?
No (0)
Yes (0)
Nov 22, 2018
Complaint marked as Resolved 
loan dept say I need to talk with HDFC bank because bank may be charged for hdfc Salary account related Charges
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Anay
HDFC Bank Customer Assistance
Oct 30, 2018
Updated by Ashish.i
OK Please do the asap.
Nov 01, 2018
Updated by Ashish.i
It’s almost 4 days and till awaited for resolution
Nov 02, 2018
Updated by Ashish.i
Kindly update on the same
Nov 06, 2018
Updated by Ashish.i
Reminder 2
Nov 09, 2018
Updated by Ashish.i
Still awaited for resoluation
Nov 09, 2018
Updated by Ashish.i
Please find attached conversation image and do the needful

Nov 09, 2018
Updated by Ashish.i
Hi hdfc team can you pls help in this issue can you try to do your work effectively
Nov 13, 2018
Updated by Ashish.i
Reminder Why HDfC Executive can't Tell Anything can you please share Complaints status when i get my waiver amount back
Nov 21, 2018
Updated by Ashish.i
Reminder 3
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32732
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information