[Resolved] HDFC Bank — waiver of credit card outstanding bill

kevin102

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110062

Hi Sir,
I have an HDFC Credit Card (# ending 1309) which I have been using for several years. From the last couple of months I have not been able to pay my dues as I lost my job in September 2018.
I request the bank to kindly waive off the loan amount (Principal & Interest) on the credit card as I am in no position to pay back the amount.
I request you to please be sympathetic towards my current situation.
Hoping to receive a positive response from your end.
Thank you
Kevin John

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Jan 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2018

HDFC Bank Customer Care's response Dear customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance