[Resolved] HDFC Bank — want to discontinue hdfc credit card

Deepak Namdeo

Address:

Pune, Maharashtra, 411061

Hi team,

I tried to call to customer care support to close my credit card but i am not able to connect with customer care.

I am not using hdfc credit card last 2 years back. And also, will not using in future onward. So i want to discontinue my credit card service.

Please find my card details as below.
Card # : xxxx-xxxx-xxxx-2386
Name: deepak namdeo

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Oct 28, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2018

HDFC Bank Customer Care's response Dear Customer,

Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041.

-Manoj
HDFC Bank Customer Assistance