[Resolved] HDFC Bank — was trying to pay cesc electricity bill, money got deducted but transaction failed at the end and no receipt also received | |
Was trying to pay cesc electricity bill, money got deducted but transaction failed at the end and no receipt also received. But the amount got deducted from my account. Please refund my amount. Name - samrat saha Mobile - [protected] Transaction details - Date - 29-mar-18 Narration - lhdf[protected]-billdkthecalcuttaele Cheque/ref. No.[protected] Value date - 28-mar-18 Withdrawal - 890 Was this information helpful? | |
May 2, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 29, 2018 HDFC Bank Customer Care's response Dear Customer, The transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant. It may take 2-3 working days for the payment settlement to the merchant end. Incase if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write back to us with the merchant confirmation of non-receipt of funds on [protected]@hdfcbank.com. -Manoj HDFC Bank Customer Assistance | |
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