HDFC Bank — wave off financial charges and late fees

Address:

110095

I am a holder of HDFC Diners Club International credit card for Long. I am continuously making all my payment is full and timely. There was the case once i delayed payment and after discussion with HDFC concerned same was wave off and i paid payment accordingly. But in Credit card statement same was levied. Basis HDFC confirmation I am doing my payment as per my purchases for particular month but HDFC is keep on charging financial and late fees charges for which i am not liable. This matter is almost 6 month old. and on various occasion i request to HDFC Customer care to rectify the same. but no result. Kindly wave off all extra charges for long term patronage with HDFC