HDFC Bank — Welcome Kit Not Getting Delivered

Address:

C-220 FORTUNE GREEN HOMES MAYURA

Its been a hassle since i have create an account in hdfc.

1, first my kyc was not done, and the nearby branch was saying that i have to go to main branch., and since i opened an account online so branch does not exists.
i travelled 40kms to find the bank spend 3k on that but still kyc was not done and account was blocked.

2. i contacted a representative and he helped me but i had to travel another 30kms to get my kyc done and activate my account.

3. now i am supposed to get my welcome kit delivered but its not getting delivered and its been more than a week.

i am not able to activate net banking and do any transactions with my account,

so what is hdfc expecting from their customers, , tthey should stop their work and be after them

pathetic service from a bank.. which is considered to be a big bank.