HDFC Bank — welcome kit not received

Address:

600035

I opened an account in selaiyur branch hdfc bank on 19 th jan, i was supposed to recieve my welcome kit in 7 working days but account creation notification itself received after 9 days and its been almost a month and not received it yet I have personally visited the branch two times and still the process is too slow never expected it and request to resolve it at the earliest