[Resolved] HDFC Bank — Welcome kit not received

vishal__garg

from Kurukshetra, Haryana

Oct 4, 2021

Address:

Kurukshetra, Haryana

I open new salary savings account at the Kurukshetra branch on 21 September 2021 still i never received the welcome kit /debit card I went down and ask the branch in charge he is not responsive and said call customer care i call many times i cannot get the officers to talk any idea when i receive my debit cards or any possibility can i get from the branch

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Nov 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience.

We have already received your email vide[protected] and we are looking into the same and will revert to you on or before October 07, 2021.

We appreciate your cooperation and patience in the interim.

-Zubin
HDFC Bank Customer Assistance