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HDFC Bank — Welcome kit not received

I open new account in hdfc through online on[protected] but still I didn't recieve welcome kit. I received only acknowledge letter not welcome kit . When I receive a message from hdfc your welcome kit is delivered but it is not a welcome kit it's just an acknowledge letter for address change confirmation . Please confirm how many days is required to receive welcome kit.
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    +91 22 6160 6161
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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