[Resolved] HDFC Bank — why bank deduct amount from my account without any information

Sandeep_05

from Delhi, Delhi

Address:

New Delhi, Delhi, 110046

Hi,
I want to know that why bank deduct amt from my account without any information to me it deduct 701 amt from my account and charge for some amb i want why bank deduct it is my salary account then why bank deduct it. Pls solve it as soon as possible... Due to some reason i m not able to credit it then why bank deduct amt.???

I am using it since more then 2 year and why bank deduct charge from my account.?

Now i am switch to another company and want to use the same account if bank charge me this kind then it is not possible for me to maintain it and use it of this kind of charge i cant manage at all.

So resolve it or give a valuable answer as soon as possible.

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Feb 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2018

HDFC Bank Customer Care's response Dear Customer,

The average monthly balance requirement for your account is Rs. 10, 000.00. As this AMB was not maintained charges have been levied. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account)

-Manoj
HDFC Bank Customer Assistance

Jan 25, 2018

Updated by Sandeep_05 Hello Sir,
So now can you tell me the process to convert back to salary account because i want to use this account to with my new company so can you tell me process and i what is the process to check that my account is salary account or savings account any! Because i call the hdfc number but they don't respond regards information about my account type, if i appy to change it again to salary account so within how many days it will change and how i can check that account has been change?? Because normally we don't get any notification for anything changes!