[Resolved]  HDFC Bank — amount deducted but cash not dispensed

Address:Shankar Nagar, Nagpur, Maharashtra, 440010

Sir, i have made a withdrawal of r's. 3000 on 13/03/2019 19:11 from hdfc bank atm of shankar nagar, nagpur.
The said amount got deducted from my account but cash not dispensed. When i enquired this to the security personnel available at atm, he told me to wait for 1hr, amount will get reversed to your account. Msg received from my bank is as follows.

Rs3000 w/[protected]@hdfatm s1anmu02fm a/cx7951 on13mar19txn#[protected]avl bal rs2676if not w/d by u, frwd this sms to [protected] or call[protected] to block ur card. Please help me to get my money back.
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Apr 15, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account number/customer Id and registered contact details along with transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Why you blocked my savings account tell me I am faceing problem to transactions to any one
Give the answer and as soon as possible open it quickly

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