HDFC Bank — Without confirmation loan amount disbursal against loan # 32931836

Address:New Delhi, Delhi

Dear Sir, My PL No. is 32931836 in the name of Mr. Brijmohan Singh Negi. I had raised a complaint from HDFC Personal Loan dept. (Comp No. As per email received from HDFC-HBL[protected], APW[protected]MP & MUMT[protected]) dt 11 June 2015 but still I have not received any call / revert. 1- I had complain raised by your customer care representative[protected], dt. 13 June 15- 12:12PM) they have not satisfactory answer and hold my call by 28.12 minutes. 2- Nobody bank representative taken the confirmation from me before disbursal. after received disbursal message i had already follow-up the PL customer care but they have not satisfactory answer to me. If I had confirmed disbursal details from HDFC bank representative, than kindly share the voice call proof. 3- Mr. Kumar Gaurav suggest to me about the delay payment so that we can pay full amount. We had complain to your customer care help line representative and loan disbursal team who process the loan amount as per DSA (Direct Selling Agency) without call confirmation with me.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Brijmohan,

We understand that you have also raised your concerns at the office of the Managing Director vide Reference Number APW[protected]MP and you will receive a response from them to your e-mail ID.
Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

-Anay
HDFC Bank Customer Assistance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information