[Resolved]  HDFC Bank — Without prior information, they block/hold accounts

Address:Bangalore, Karnataka, 560068
Website:HDFC BAnk

I would like to show a lot of disrespect to HDFC as these guys do not inform anything before making a decision..
I understand i was stuck in credit card issues, they blocked my acct with no prior information & took my entire salary..Not only that, they have blocked my Current Account ... how will i make any transactions..? ???? Do you guys understand how much i suffered with all these.. and when savings account was blocked & released, why is my currecnt account still in block status ??

And regarding credit card, when i wanted to settle it they never called me for settlement instead blocked my account ? ?...why ?

To reach to a customer care rep, i have to try so many numbers & many times... still i dont get connected ? ?? why incorrect numbers are listed on statements ?
Cust care rep gives me number collection team number, where it just rings & gets disconnected ? ?? is this the way?
Guys tell me how will someone talk to the bank when in need, ..

sorry this calls me for a disconnection with HDFC..i surely will make a decision of nothing is done about it in 2 days.. i want a call back, relese my account & give me right collection team number
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Apr 18, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Mar 16, 2017
Updated by Sushc45
I would like to show a lot of disrespect to HDFC as these guys do not inform anything before making a decision..
I understand i was stuck in credit card issues, they blocked my acct with no prior information & took my entire salary..Not only that, they have blocked my Current Account ... how will i make any transactions..? ???? Do you guys understand how much i suffered with all these.. and when savings account was blocked & released, why is my currecnt account still in block status ??

And regarding credit card, when i wanted to settle it they never called me for settlement instead blocked my account ? ?...why ?

To reach to a customer care rep, i have to try so many numbers & many times... still i dont get connected ? ?? why incorrect numbers are listed on statements ?
Cust care rep gives me number collection team number, where it just rings & gets disconnected ? ?? is this the way?
Guys tell me how will someone talk to the bank when in need, ..

sorry this calls me for a disconnection with HDFC..i surely will make a decision of nothing is done about it in 2 days.. i want a call back, relese my account & give me right collection team number
Verified Support
Mar 17, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Sir,
I hereby inform you that i am hdfc credit card holder having credit card no.[protected]
I request cancell add on credit card name ranjit singh .I request you to pl do the needfull & oblidge in this matter

Thanks & regards
Jasvir singh

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