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[Resolved]  HDFC Bank — worst behaviour towards customer not even helping the customer out

I requested for a simple bank statement the front desk guy requested me for a proof i told ok and i gave him the proof then hes requesting me to to take xerox apart from that another thing the man at the front desk what he has stated come in the afternoon is this the way he responds to a customer. If he is to inform that i have to come in the afternoon means why is the bank open in the morning, worst behaviour of interactions from the hdfc people for such a like this behaviour they themself can state please close your accounts and refer anyother bank and close the hdfc bank itself my customer id is 51266400
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Complaint marked as Resolved Mar 4, 2019

Complaint Status


[Jan 30, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Jan 31, 2019 Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Complete address of Branch where the same was submitted as per web site ( Along with IFSC code) and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Manoj
HDFC Bank Customer Assistance
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    26635
    Pending
    0
    Resolved
    15362
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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