[Resolved] HDFC Bank — Worst cheque book providing procedures | |||
Coming to every service areas of hdfc bank becoming unlikeable, now it comes to providing cheque book to customer. Firstly they don’t have the cheque book providing facility by a branch.in branch when we queries, they ask to raise the request through phone banking/netbanking/etc. They mention 3 days a time for it, to deliver the cheque book. Incomes the courier through which they dispatch it. They use the very third class, cheap category courier service (Overnite courier, origin from chennai) that is even more worst then them. I raised the request 10 days back; even now i didn’t receive my cheque book. From the past 8 days, the tracking shows constant shipment status at madivala hub ([protected]), undelivered. Since, like hdfc the courier is even more bad class, there is no way to reach them. All online requests no respond. On the other end, when escalated through hdfc side, no resolution and just ignorance. This bank continues in market, due to tying up with employers and troubling the employees, with their good services. No personal wish to be with them. All the service fees and fines are for them only. No fines for them, for the losses they incurred with their unfavourable services. Was this information helpful? | |||
Sep 25, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 25, 2016 HDFC Bank Customer Care's response Dear Customer, Cheque book issued by the bank is personalised and hence the same is processed by the centralised team. Due to to this cheque book printing facility is unavailable at the branches. Further, we request you to write to us at [protected]@hdfcbank.com from your registered email id along with your account details, contact details, date of request for cheque book, mode of request (branch, A=TM, Net banking or Phone banking). -Bejoy HDFC Bank Customer Assistance | |||
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