[Resolved]  HDFC Bank — worst service ever

Address: 411028
Website: www.hdfcbank.com

To whom it may concern,

This is to bring in your notice that i have applied for credit card on the month of july, all the documents along with the signatures were submitted on the first week of july itself.

But till date i have not received my credit card, i am takeing follow up almost every week but not getting any clear picture. Online tracking portal is showing status-in progress from the past two months.

Is this type of services you people are offering to your customers and claiming yourself as one of the best banks?

For your refernce i am sharing the details:-

We acknowledge your hdfcbank creditcard appln cc31700104 check status on www.hdfcbank.com/personal/credit_card/cc_track post 4 days under ref [protected]w2

We have completed processing your hdfcbank creditcard app [protected]w2. For details pls visit www.hdfcbank.com/personal/credit_card/cc_track after 2 days

We are in receipt of your reprocess request for hdfc bank credit card appl refno [protected]w2 and status would be communicated in 7 days.

Kindly do the needful!

Regards,
Navneet kumar
[protected]@gmail.com
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Oct 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, card application details and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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