[Resolved]  HDFC Bank — worst service - please don't buy - horrible experience

Address:

Mumbai City, Maharashtra, 400093

Hi people,
I humbly warn to you to not buy any term plan from hdfc, sharing my personal experience.
While i inquired about the plan on their website, just after a minute call started coming to buy, since i was sure which plan i want to buy i went ahead and made the payment.
Now the pain starts, once i made the payment it was a dead silence from hdfc, no one called me up to confirm my application and the way ahead.
I tried calling customer service, but they kept me forwarding to medical team, then sales team, then documentation team, then underwriting team etc etc.
After around 50 calls to hdfc, my medical test was scheduled. And the biggest joke, i got a call from some doctor saying that you are scheduled for checkup at home. I said thank god, but but but, the next day i was expecting home visit for the test, i kept waiting for the medical test guys to come home at 9, i started calling them but on the contrary they were disconnecting my calls, i tried till 1 pm but no one picked up my phone, my office schedule was wasted. No i have cancelled the policy and seek refund.
I tried calling hdfc life then, they kept on giving excuses one after another. I spoke to around 15 guys from my office every one of them have faced issues with hdfc life.

Please don't but it.