[Resolved]  HDFC Bank — write off issues

Address:249403
Website:Hdfc.com

Adesh kumar cradit card number [protected] ye account write off h aaj mne kbi is card ko use bhi nhi kiya tha naa hi iska lene k baad password change kiya is account se hdfc bank ne bina btaye 800rs koi charge le liya jiska hme kafi din baad pta chla jo ki 27-3-18 ko mujhe hdfc cradit card service number ne btaya ki isme 4800 jma kr do aapka card bnd ho jayega mere 4800 jma krne k baad btaya ki 492 or jma kro to mne[protected] ko hi 4800 or 492 rs. Jma kr diye uske baad bhi mera ye account mere cibil me write off dikha rha h to mne fr se tollfree number pr baat ki unhone mujhse btaya ki aapke card me koi due balance nhi h aap hme apni cibil report mail kre mne unko mail kiya pr hdfc bank ki side se mujhe koi response nhi mila mne fr tollfree number pr call kr baat krne ki kosis ki to sb yhi bolte h ki aapka card ko close h isme koi balance due nhi h m punchta hu to fr bi ye write off h to kisi k pass is baat ko koi bhi jwab nhi hota wo log baat ko ghuma kr koi dusra number de dete h us number se baat nhi hoti
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Jan 15, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2018
HDFC Bank Customer Care's response
Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 5160202 for further assistance in this regard.

-Nadia
HDFC Bank Customer Assistance
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    18405
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