[Resolved]  HDFC Bank — wrong amount charged to credit card

Address:560048

My latest credit card bill (Dec 2018) is 69225, whereas as per the calculation after the statement details - it come out to be 52182

I believe the systems are automated, so such errors can only mean that hdfc is intentionally duping its customers. I have seen such complaints previously too.

This is preposterous, and i am very much concerned now even about my previous statements

Customer id: 41499029
Credit card ending with 7291
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Jan 21, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance
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