[Resolved] HDFC Bank — Wrong call from hdfc bank

Gaurav Ratilal Rana

Address:

Valsad, Gujarat, 396195

Today afternoon at near 1:35 PM . I have received a call from Hdfc . When they told about my credit cards transaction problem. I was share with them.then they told me my credit card number ccv number also my debit card number and ccv number. I have a doubt. So I told them Then he was answering Me that I m calling from Hdfc bank and they send me OTP number on my cell. And my cell message coming from Hdfc bank . So I trust on him. But after some time 9990/- ruppes deduct from my account no:- [protected] on behalf of www Account FreeCharge in. Send SMS on my mobile no [protected]. So please investigate on this matter and clear this matter

I will wait for your reply

Thanks

Gaurav Rana

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Nov 12, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 05, 2016

Updated by Gaurav Ratilal Rana Reply soon

Verified Support

Oct 12, 2016

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance