[Resolved] HDFC Bank — Wrong communication, not ready for EMI conversion

Juno B

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 011
Website:	www.hdfcbank.com

Hi This is Ruchi...I am using Hdfc credit card. I have raised en number of request to converting my balance to EMI option but every time they are making false commitment and make a lots of excuses like no offer on my card for the same etc...and more over when they gave the card they haven't explain these thing and even lot of other promises are fake . but I'm requesting I can't make the payment please EMI no one is responding to my request and moreover i applied for my credit card on 1st june and received it on 13th june and they generate my bill on 19th and i need to pay the same before 9th july and as per there side they said customer can pay the bill in 50 day .

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Aug 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, along with card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance