[Resolved]  HDFC Bank — wrong credit of interest on fixed deposit

Address:

Dehradun, Uttarakhand, 248001

I have an account in hdfc bank rajpur road where i went on 06 oct 2018 for fd inquiry. I met there with miss shilpa shankdhar, she told me to inquire it from mr. Ritesh kumar who told me my fd amount with interest, then i told him to liquidate my fixed deposits. I asked him about the interest, he told me i will be getting ₹24000 plus principal amount but when i liquidated fixed deposit i got only ₹18000. When i asked him he told 1% penalty levied on liquidating fixed deposit, which neither miss shilpa or mr. Ritesh told me and after that both starting blaming each other and refused to help me. I wanted to meet bm but he was not in the bank. Mr. Ritesh gave me his number but his number was switched off.
I request you to kindly look into this matter and help me get my amount credited to my account.
This is third time when i have suffered financial loss because of hdfc bank staff incompetency