[Resolved] HDFC Bank — Wrong Data Updated in HDFC RIC

[Resolved] HDFC Bank — Wrong Data Updated in HDFC RIC

B bhuvenesh kumar Jun 30, 2021 Jun 30, 2021 This thread was updated on Jun 30, 2021

Hi Team, There has been a Incident long back in 2009 that by mistake I have provided the wrong document for Loan Application . After that I got called in RIC dept HDFC bank Indiranagar Bangalore, I have paid the fine and write in apology letter to bank . And they promised that it will not impact any of future relation ship. As when I have returned from Overseas after 5 years, tried to applied for Personal Loan, Executive told me there is something update in RIC profile from back 10 years old. This seems to be unfare as I am being very good salaried professional with good credit score and also recently moved my Salary account to HDFC on the request from my Nearby branch Manager --Now it seems I have done the mistake moving my account to HDFC . Is there any way to get this issue resolved or does that mean I cannot avail any finanacial products from HDFC life time. Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 30, 2021 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the Loan Application Number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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