[Resolved]  HDFC Bank — wrong emi charged

Address:560076

This is priya. I have loan in bank account hdfc, paid loan amount on time. Infact it gets auto deducted everytime.

But from last two months, i am seeing that unnecessarily emi rtn is charged of around rs.236 0n 13th of august and rs.433.51 on 9th of july. There is no way to contact customer support hassle free. I am just loosing trust on hdfc as they said that all rs.4853 will be deducted every month for emi but now twice or thrice hdfc is deducting money from my account which is more than which was promised.

After all the deductions, i am not even getting a single message of debit of amount however, before the payment of loan amount, each and every day messages are being sent.

I have plans to take these issues to media houses now. Hopefully we will get our hard earned money back from these financial terrorists called hdfc bank.
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Sep 14, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi,
I have an HDFC nro account at Vijaynagar Bangalore branch. AMB charges have been deducted multiple times for the account.
Account number:[protected].
Please help resolve it.
Thanks,
Santosh

Card No. : 4893XXXXXXXX4728

Total Debits : 1399.00

Total Credits : 0.00

Transaction Date: 07/08/2018

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