ADVERTISEMENT

[Resolved]  HDFC Bank — Wrong information about Insta loan and Charges the extra amount

Sir/Madam

My self Kharaiti Lal, i was informed by HDFC Bank, Phase 10, Mohali Branch employee Ms. Amandeep, Employee ID A55267 and her colleague about the Insta Loan of Rs. 5, 00, 000/-.

i was further informed that i have to pay a Monthly EMI of Rs. 13, 137/- including GST for the 4 years and no other taxes or GST amount on Monthly EMI has to be paid by me.

it is submitted that i have the phone recording of this conversation in which bank employee was informing me about Insta Loan of Rs, 5, 00, 000/- and i can provide the contact number of Ms. Amandeep & recording too

but now HDFC bank has charged me GST an amount of Rs. 772.20/- on my monthly EMI.

With this backdrop, it is requested you to do the needful action against HDFC bank and Bank Employee for providing wrong information.

Further, it is requested that HDFC bank may be directed to pay all the amount of GST on My monthly EMIs and other charges too

Thanks & Regards

Kharaiti Lal
Contact No [protected], [protected]
Email id [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Sep 14, 2022
Complaint marked as Resolved 
When will you solve my complaint
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    31406
    Pending
    0
    Resolved
    18173
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information
    ADVERTISEMENT