[Resolved]  HDFC Bank — Wrong information about Insta loan and Charges the extra amount


My self Kharaiti Lal, i was informed by HDFC Bank, Phase 10, Mohali Branch employee Ms. Amandeep, Employee ID A55267 and her colleague about the Insta Loan of Rs. 5, 00, 000/-.

i was further informed that i have to pay a Monthly EMI of Rs. 13, 137/- including GST for the 4 years and no other taxes or GST amount on Monthly EMI has to be paid by me.

it is submitted that i have the phone recording of this conversation in which bank employee was informing me about Insta Loan of Rs, 5, 00, 000/- and i can provide the contact number of Ms. Amandeep & recording too

but now HDFC bank has charged me GST an amount of Rs. 772.20/- on my monthly EMI.

With this backdrop, it is requested you to do the needful action against HDFC bank and Bank Employee for providing wrong information.

Further, it is requested that HDFC bank may be directed to pay all the amount of GST on My monthly EMIs and other charges too

Thanks & Regards

Kharaiti Lal
Contact No [protected], [protected]
Email id [protected]
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Sep 14, 2022
Complaint marked as Resolved 
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