[Resolved] HDFC Bank — wrong information about the credit card annual fees

[Resolved] HDFC Bank — wrong information about the credit card annual fees

F Ferozs01 from Mumbai, Maharashtra

Respected Sir, I was offered an HDFC Credit Card and I was told the credit card is free for life time and there is no annual fees or membership renewal fee towards the credit card hence i took the credit card...Now I see on the credit card statement there is a membership renewal fees for the credit card so I called up the customer service department and informed the same.The customer service department person was very rude and was not ready to listen...So I just wanna cancel my credit card and dont want to pay any membership renewal fees. Regards, Feroz Shaikh [protected]@yahoo.com Was this information helpful? No (0) Yes (0)
Aug 18, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 16, 2018 HDFC Bank Customer Care's response Dear Customer, We deeply regret the inconvenience caused. We request you to share the details of the executive who spoke to your and also the name and phone number of the executive who offered lifetime free card to us at [protected]@hdfcbank.com and we shall assist you. Kindly mention the reference Id TTU[protected] in the subject line. -Manoj HDFC Bank Customer Assistance
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