HDFC Bank — Wrong Information Given by HDFC Branch Team

Address:

New Delhi, Delhi

Dear Team Hi, I m Sanjay Kumar & I m the policy holder from HDFC Life last five year, actually I got your young star super policy since Five year ago & when I complete five year to continue my this policy than I went to paschim Vihar branch new Delhi to surrender my policy of 21st Jan-15, I Met your executive which name is Lokesh and get saw my all policy document, he checked status my policy from our system & told me you policy stats is in paid up and submit 60000 Rs by check or 40000 by online. But today I talked to customer care executive for asking how to make payment online, he was told me there are no requirement to submit extra mony & you can easily surrender your policy without any extra charge, I was socked that time so i want request to you kindly take action immediately your paschim Vihar brach executive for given wrong information to me, because he had waste my all working time, convince & my office work, his name is Lokesh Kumar & his mobile number is-[protected]. If you not take urgent action of this guys than I will complaint your poor & wrong service to IRDA & also will go to consumer court.. Thanks Name-Sanjay Kumar Policy Number[protected] Mobile No-[protected]