[Resolved] HDFC Bank — wrong neft transaction

koushal_manish

Address:

Mumbai City, Maharashtra

Hi team,
I have made a wrong neft transfer of 1 lakh rs from my sbi account to one of the hdfc bank account. Then for reversal hdfc bank asked us to raise request from sbi bank. Then sbi bank had raised this request sbin[protected] and provided all the required proofs and document on [protected]@hdfcbank.com and [protected]@hdfcbank.com. They responded that we would be processing this request and will refund the money. Since 2 months sbi manager sent lots of reminder to know the status of refund.
But no one from hdfc bank is giving response to this. Please look into this issue. Also let me or sbi branch know if anything required from us. Thanks in advance.

Koushal singh dhangar

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Jun 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 18, 2019

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with your registered mobile number and transaction details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Zubin
HDFC Bank Customer Assistance

May 18, 2019

Updated by koushal_manish thanks but how can read the reference number as it is protected .

Jun 28, 2019

Updated by koushal_manish I didn't get any response from them . Could you please help me . I am very disappointed from the behavior of HDFc bank. Thanks.