HDFC Bank — Wrong transaction made

vikasjain2

from Varanasi, Uttar Pradesh

Address:

Pali, Rajasthan

I DO THIS TRANSCATION I NET BANKING :
(1) 13 DEC. 2013 RS. 40000/- REF.NO.[protected]
(2) 30 DEC. 2013 RS.60000/- REF.NO.[protected]
AND I WANT TO TRANSFER THIS AMOUNT IS TO ASHOK KUMAR RAJESH KUMAR BURHANPUR IDBI A/C NO. [protected] AND IFSC NO. IS IBKL0000527. BUT BY MISTAKE I FILL THE ACCO.NO.IS [protected] .BUT IFSC CODE AND PARTY NAME IS FILL OK .
AND THIS MONEY IS TRANSFER TO WRONG ACC.HOLDER.THEN HOW CAN THIS TRANSCATION MADE SUCCESSFULLY.WITHOUT MATCH IFSC CODE OR PARTY NAME

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vikas,

I have raised your request with the beneficiary bank for getting reversal of funds from the concerned customer's account based on the NEFT transaction which was initiated from your end. Please be informed that HDFC Bank is not in position to validate a Non-HDFC Bank Account number while an NEFT transaction is done. The credit is affected based solely on the beneficiary account number information and the beneficiary name particulars are not used. This is also mentioned under the "Note" section on the Third Party Funds Transfer - NEFT page within NetBanking.

As a special case we have checked with the beneficiary bank and are given to understand that they have brought the issue to the notice of the concerned beneficiary.
They are awaiting consent and closure of formalities from their concerned beneficiary.

Given the dependency on the other bank, we are not in a position to confirm a timeline for resolution.

Nevertheless please be rest assured we would be giving this the utmost attention till resolution.

-Anay
HDFC Bank Customer Assistance