HDFC Bank — wrong transaction of amount 38961

Address:

Bangalore, Karnataka, 560068

Name : sunil aharma
Account number : [protected]
I have been a very loyal customer to hdfc bank since more than last three years and have been using both debit and credit card services and had never delayed any payment.
There was a fraud transaction that has happened from account on january 12th for rs 22000. Since then i have been facing mental torture every month for the payment of amount which i have not even done
Along with the above amount there were few transactions that i have done and did not pay as i was waiting for my query to get resolved completely.
Since february till august i was continuously getting calls to just clear minimum dues unless my queries are resolved, so i did as they suggested and my due on kept increasing due to bank late fee charges for the amount which i have not even used.
On august 2017 i was asked from collection department to clear the amount which i have used and i was told that my query for fraud transaction will be resolved sooner and late fee charges and all will be waived off.
I keft following up with the bank and it was really a mental torture for me to explain everything during every single call i have made but my concern was not resolved.
I am holding a salary account with hdfc as well so today morning i have received an sms saying.
"inr 38, 961.73 dr to a/c no xx4334 towards fund trf dm-489377xxxxxx0506 val 16-dec-17. Clr bal inr xxxxxxx"

Request you to kindly revert the entire amount to my account or i will take a legal action here.
Also i want to know the reason why i have not received my email statement for the month when this fraud happened.
Instead of helping here you guys have charged more amount on top of fraud amount.
I am ready to bear some part of fraud amount if it is proven that it was not a bank fault.
Please revert the amount within 24 hours or i ll sue you for the mental torture and trauma you guys have given me along with the deduction of 38000 inr.