[Resolved]  HDFC Bank — wrongly applied charges on my credit card from hdfc bank.

Hello,

My name is naveen kumar and i am a credit card holder (Card no-[protected]) of hdfc bank.
The limit of my card is 25000 and after the use of it the bill generates of rs.22659 but the notice sent to my home was of rs. 22782 and the due date was 12-april-2019. I paid the whole due amount on 11-april-2019 i. E. Rs. 22800 as suggested by the collection team (Ms. Tina) i also wants to inform you that my credit card is permanently blocked since november 2018 by the bank.

After the payment ms. Tina ([protected]) said that "there is no due amount you have to pay and the all dues are clear".

Also i have an amount of rs. 5520 in my bank account which was on hold by the bank and when i paid the amount of 22800 they also deducted rs.926. From my bank account (A/c no-[protected]), when i asked them they said it was late fine.

Also, they generated the statement of rs. 767. I again made contact with them regarding this. Some of them said that this is late fees and some said this is gst charges and some said it was finance charges.

I made this payment also because i want to close this credit card permanently. After making the payment of rs. 767 the limit shows of rs.25000 which was the initial limit provided by the bank.

I contacted hdfc bank to close the credit card account but they said "there is remaining payment of rs. 138.43".

I also went to my nearest branch to ask regarding this issue but nobody assist me.

Till now i did not get any proper details regarding the charges which they have charged from me.

I want my money back (The amount of rs. 926 which is deducted from my bank account on 12 april 2019 and rs. 767 paid by me on 13 april 2019) because it seems like the charges applied on my credit card is wrong.

Thank you!