[Resolved] HDFC Bank — wrongly charged ach debit return charges | |
I maintain salary account with hdfc bank, and it was never expected that you will charge me without prior information. Ach return charges were deducted from my account since 2 sips could not be deducted from my account this month. Please reverse the amount as i had no prior information about the charges. If i was informed in prior, i would have somehow maintained the balance. I had raised a complaint in the past and it was closed inappropriately withot refund being done. When it is time to market your products, you are approaching us with all the details. But when customer is at loss, you don't find it mandatory to inform the customer in prior. This is something no customer will be happy with. Please refund the amount, and do not close the complaint inappropriately.in case you fail to refund the amount, i will switch my salary account by the end of this month. Was this information helpful? | |
Oct 24, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 19, 2019 HDFC Bank Customer Care's response Dear Customer, The charges levied are in conformity with the Bank's schedule of service charges and hence we express our inability to reverse the said charges levied in your account. For further clarification, you may submit your query via following link https://bit.ly/2Lzhyn3. -Nadia HDFC Bank Customer Assistance | |
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