[Resolved] HDFC Bank — Zomato IPO Refund not credited

amithtk2974

Aug 14, 2021

Address:

India

This is to inform you that I have not received the refund for subscribing to Zomato IPO through HDFC securities. The shares have not been allotted to me and I have still not received the refund even as of 14-August-2021.

HDFC securities says that it is not their problem, they have released the funds and I have to contact the bank. Bank is stating that this is an issue pertaining to HDFC securities and I have to contact them. No c-ordination between the teams and just making me run around for my refund. Have mailed multiple times but no resolution on this matter.

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Sep 21, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2021

HDFC Bank Customer Care's response Dear Customer,

Apologies for the inconvenience faced We understand that you have also raised your concerns at INFODP vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before August 18, 2021 with an update.

Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

-Zubin