| Address: | Bangalore | | Website: | www.hdfcbank.com/personal/pay/cards/credit-cards |
I have earned reward points month by month and accumulated 2, 30, 000 points in around 3 years even though they are elapsing my reward points around 10000 every month by saying transactions are done on partner merchants, i thought ok, but after accumulating 2, 30, 000 points (Build these for my mile stone to redeem iphone/big voucher), suddenly in the month of september 2020 they removed my access to redeem cataloger in the credit card netbaniking, i have raised so many service requests and called the customer service many times but they are saying will check but no soultion and response till now. I have received the card statement recently and in that it mentioned that my points are adjusted, and i dont have any points to redeem. See how hdfc is looting people and providing bad service.
My card number is [protected]
Even though i am customer from 5 years, they are bad in service. Was this information helpful? | 
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance