HDFC Bank Ergo General Insurance — insurance coverage

Address:Pune, Maharashtra, 412207
Website:HDFC Ergo

Hi,

I have raised the claim (C[protected] Policy no. [protected] for my CAR accident happened and car got hit from back side and front side, HDFC person did the car inspection and he has approved both the side in insurance but later he has denied saying that its an previous impact and will not cover in this claim. I have taken an zero depth insurance from the company and now they are denying claim the damage happens to my car. I have told and explained the situation saying that the part got damage due to hit to the front vehicle I was not in the situation to see what happen to car as my two year daughter got injure but still they are not listening to me. I need to be address this issue on high level, I am going to put the blog for HDFC ergo on social media as well.

Note: I have attached the accident photos and the estimate given by the showroom and the surveyors approval marking where he has approve or denied for front side damage.

Regards,
Chandrashekhar Mahajan
+6 photos
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HDFC ERGO General Insurance customer support has been notified about the posted complaint.
Dec 19, 2018
Updated by Shekhar Mahajan
Till when I will get the call back any ETA?
Complaint comments 

Comments

Please cancle my Accident policy, policy No52268077.Month of November My policy was Expaire.Again I don’t want contune or RENEW.please cancle my Accident policy, Icontact your customer service care.They said ok but still messages coming to my mobile, to Renew.W

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