HDFC Ergo General Insurance — To provide local agent as my previous agent is unable to provide service

I, Arup Bhattacharya, Sr.Citizen would like to inform you that I am in need of a local agent as my previous agent is unable to provide service as her son is seriously ill.
In this regard I have sent several emails to HDFC Ergo, Grievance cell, but no help has been rendered by them.
Please solve my issue immediately as I am facing problem and no one is there to help me.
I have been a customer of HDFC Ergo since 2019.
Also I have suffered brain hemorrhage in the year 2021.

This is for your kind information and necessary help.

Regards
Arup Bhattacharya
[protected]/[protected]
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    HDFC ERGO General Insurance Phone
    1800 2700 700
    1800 2001 999
    +91 22 6638 3600
    HDFC ERGO General Insurance Address
    165-166 Backbay Reclamation, H. T. Parekh Marg, Churchgate, Mumbai, Maharashtra, India - 400020
    View all HDFC ERGO General Insurance contact information