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HDFC ERGO General Insurance Complaints & Reviews

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Last updated Feb 21, 2024
Complaints 176
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64
Unresolved
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HDFC ERGO General Insurance
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HDFC ERGO General Insurance Phone Numbers

Phone
1800 2700 700
55
28
1800 2001 999
40
24
+91 22 6638 3600
15
23

HDFC ERGO General Insurance Website

HDFC ERGO General Insurance Head Office Address

165-166 Backbay Reclamation, H. T. Parekh Marg, Churchgate
Mumbai
Mumbai City District
Maharashtra
India
400020

HDFC ERGO General Insurance reviews & complaints page 5

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M
Manoj Urs
from Bengaluru, Karnataka
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Discrepancy in Policy Number

Address:Mumbai

Hi,

The Policy Number in the attached document is shown as[protected]. However, in HDFC ERGO online records, it shows as [protected]. Both the numbers are Invalid as per the HDFC Ergo App. Could you please direct them to solve this discrepancy.

I called their customer support and they are not understanding.

Regards,

Somashekar Urs...
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A
ashua31
from Kunnamangalam, Kerala
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Re: No claim bonus scam

I recieved multiple calls from hdfc. The agent named Ashok, Rohit, Anjali confirmed all my personal details (my dob, address) and asked me to make a payment of 25000 each to renew 2 policies in order to get the no claim bonus as i have not used the insurance.
And i was made to take the below policies.

1. HDFC Young star udaan[protected]
2. Cigna TTK health insurance. Policy no - PROHLN[protected] Jan 2020 was the...
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B
baskerm
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delay in processing claim

Patient Name: Basker Muthukrishnan
HDFC ERGO Id: ER[protected]-01E
CCN No: RR-HS[protected]
Hospital Name: ASTER CMI HOSPITAL
Hospitization Period: From 25/09/20 to 30/09/20

Respected Sirs,
I am a senior citizen with very little help from my family. I have been hospitalised for treatment of COVID. I had two insurances Primary is HDFC ERGO and Top Up is Religere. The hospital unfortunately...
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S
Sundareshrao
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Fraud calls on bonus from 98730 61027

I am HDFC Ergo Health Insurance holder and I received a call at 11.13 AM on[protected] on my mobile number [protected] from the above number stating that ' I have 180000 in unclaimed bonus' and she will help me receive it. Being a senior IT professional with common sense :-) I knew it was a fraud.

Please follow through to identify the culprit as a cyberfraud and take necessary steps to block the mobile, the caller and the BPO...
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I Navneet kaur have recently joined in new company so i want to terminate my code in irda portal. I also provide you to a copy of signed and stamped letter from HDFC ERGo. Kindly do the needful.

Pan no. is GJMPK2473Q...
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P
pemmanu
from Powai, Maharashtra
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Mis Selling Insurance

Hi,

I was sold an insurance to cover my personal liability in case of loss of job along with my personal loan from HDFC. I paid 5700/- for this insurance as a one time charge to provide cover until end of loan tenure.
Now when I want to claim, they say I do not have the said benefit and all I have is the accidental insurance. I still have confirmation of the sales representative on whatsapp about being covered for...
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hindibodh
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Related To Claim Process

Dear Sir,
I have registered claim for my Two Wheeler insurance policy no. - [protected] 001 on 14 jan 2020. Today is[protected], I have not received any claim any and any call from HDFC EGRO . I have submitted all the documents related to my bike to surveyor. No one tells me even status of y claim or when will i get it....
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Address:Andheri , Kurla Road , Mumbai

In last year policy for Ford car issued by HDDC ERGO customer care numbers and toll free number for claim registration and phone number of agent were mentioned .However on customer care number there was no option for claim registration for motor vehicle and toll free number never got connected .
On renewal of policy online on 24.11.2020 when policy is downloaded neither customer care number nor phone number of agent are there on policy...
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S
Sachin281
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Car Claim complaint

Hello,

I am Sachin from Delhi. On 27 February2020, I went to Agra and on highway my car had an accident in midnight.I have (i20 car, Model-Megna plus, Rg.no-DL 8C AY 2427). On 1march2020, I parked my car at NRL HYUNDAI WORKSHOP(AGRA) for repair. After some days, (NRL HYUNDAI) workshop Manager and Car surveyor of (HDFC ERGO GEN. INSURANCE COMPANY) called me and said that, "i have mailed you as a one normal formality form regarding...
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Address:HDFC ERGO GENRAL INSURANCE COMPANY LIMITED 5TH FLOOR TOWER 1,STELLER IT PARK C-25 SECTOR -62 NOIDA -201301

My father admit in ILBS hospital in vasant kunj but HDFC ergo company fraud me . my policy is started in 13/11/2017 .i am pay amount in everytime but policy not working .i am poor people .my father only earn in my family no more option. mere father admit the hospital main but company ne hamari koi help nhi ki or to hamari file bhi reeject kr di humne kahi se udhar mang kar apne father ka ilaj karya.my father is suffering in liver cirrohsis...
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gem_sachin
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monopoly of surveyor

Address:FLAT NO.-1004, TOWER -T1, GULMOHAR GARDEN, RAJ NAGAR EXTENSION, GHAZIABAD

Dear Ma'am /Sir,
I am a policy holder for my car insurance from HDFC ERGO and the policy number is [protected]. I met with an accident and my car got damaged. The accident took place in Raj Nagar Extension, Meerut Road (which is a very busy road) at around 7pm on 11th Oct, 2020. The accident took place as the vehicle (truck) which was going ahead of me applied the brake at once. I too applied the brake at once and tried to control...
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A
AMARENDRA PRASAD SINGH
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Insurance not updated rto website or hdfc website

Address:AT PO PATWARA PS RAJNAGAR DIST MADHUBANI

Registration No BR-32-M-1775
Engine No. JC36E73886223
Chassis No. ME4JC36NME7224258
Policy No.[protected]
Invoice No. [protected]
Period of
Insurance
From 11 Sep, 2020 00:01 hrs To 10 Sep, 2021 Midnight
Mob no -[protected]...
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L
Lamiah Shenuzia
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Calling every day and harassing

I have been getting calls from HDFC everyday regarding tbe loans and insurance. Despite activating DND, im still receiving calls from them. Blocked how much ever number i received. Very next day they'll call from another number. I dont even have an account in hdfc and i never want to take credit card in my life. Since its my permanent number from last 11 years, Im not able to change it. Otherwise, i could have done that.

Please...
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V
Vinay1614
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Claim process

DEAR SIR HDFC ERGO CLEAR MANTIONED IS THIS IS YOUR HEATH INSURANCE POLICY NO.[protected] IS CONFIRMED. PLEASE CHECK THE POLICY COVER LETTER AND PURPOSE OF DEDUCTION UNDER SACTION 80 D OF INCOME TAX (AMENDMENT) ACT, 1986 Subject: Insurance Company denied the claim of policy. Dear Sir/ Madam My father Mr. D. P. Sharma had died as Corona warrior as on 6th MAY 2020 and HDFC Bank harassing my family for nonpayment EMI’s pending against...
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Address:Delhi

Respected sir,

I would like to inform you that i have taken a health policy for my wife in last September that is September 2020 for only one year.
Policy no is [protected] ( HEALTH)
Expiry Date: 29-sep-2021.
I have also sent a email for cancellation of this policy on 04/09/2020 but nobody gave the response of my mail. And nobody is receiving the call when i was calling to customer care no that’s...
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Address:Delhi

Dear sir,

On 15 september 2020 our car hyundai i 10 with vehicle number up 15 bz 4334 was parked near tara apartment bus stand. Add the night we checked our car was completely okay but in the morning the next day that is 16 september 2020 we saw that the front glass of the car side door glass of the car left side back light was broken and the stereo system was stolen with the frame left totally damaged.

I haven...
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8
8874590013
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insurance claim settlement

My vehicle was damaged in an accident on 09 february 2020. I have insured my vehicle from hdfc ergo insurance company. Till date my claim not settled down. Sas hyundai & insurance company not doing settlement. First they told me that your vehicle will be in total lost. I have all mail communications.
From go head of insurance company that approx 28000/ i (Customer) will pay and rest amount insurance company will pay. When my car got...
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P
Pallavi Kumari 2019
from Patamundai, Odisha
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Noc required against irda license

Address:Ranchi

I have composite licence from hdfc ergo general insurance company limited and tata aia life insurance company limited but i have required noc against my irda licence due to i have not working since from last 6 years onwards due to you i have already visit and meet with local representative but yet not provide me noc and provide me any support so please request for you provide me noc. My pan number is azkpk4609g and contract number is [protected]...
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S
Suman Mallela
from Bangalore, Karnataka
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front bumper not considered for claim without any information

Address:#07 UMA MAHESWARI NILAYAM, MANNAM NAGAR PHASE-1 ANADAPURA, T C PALYA K R PURAM

The issue that i have experienced was: policy no: [protected]
Claim no: c[protected]
Regarding the claim c[protected] surveyor pushing me to go for 2 claims for single incident damage after explaining the incident he is not accepting after having more than 40min discussion to explain it he questions human mentality while incident took place and he is pushing me to agree to his decision without clarification and reason...
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Dear sir.
Inspite of submitting my documents (Cancelled cheque & consent for mode of claim payment) on 30/08/2020 & again on 02/09/2020, i have been receiving same mails repeatedly for same documents.
Both of my mails were acknowledged and service numbers given to me are
37831534 & 37885878.
It is very strange to see that whenever i try to upload the documents via link provided in the mail, your software could...
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