[Resolved]  HDFC Fastag — Your Fastag has way too many issues to be fixed

Address:	All over INDIA
Website:	fastag.hdfcbank.com/CustomerPortal/Login

HDFC Fastag issues are second, only to this pandemic. Unable to bring solutions to existing issues.

I used HDFC Fastag for my previous Hyundai. Wanting to remain loyal, I opted out of the Honda's offer to provide me with a fastag from a competitor.

Bammmmmm! The issue began then. I received my new fastag and I was assisted in getting the previous balance transferred to the new account. Alas, that's all I could do. I'm unable to add funds to the account, because the account has been frozen. Upon calling the toll free number, they say that the KYC is incomplete. How on earth is this possible? Wasn't I using the same Wallet ID in the Hyundai? How was I able to recharge with the same Wallet ID? How were you able to send me the new fastag without my KYC being updated? The guy I spoke with said I have to wait for 2 days for the account to become active. I have to travel tomorrow and I don't know how this is going to work.

Either you guys fix this immediately, or you'll see many more people like me opting out of your services and going to other banks/competitors.