[Resolved] HDFC Bank — free look cancellation not done no status

Sujoy Mazumder

Address:

Kolkata, Kolkata, West Bengal, 700052

I raised request for free look cancellation of policy 21175501 on 7th march interaction id hdfcsl=[protected].
After many counter requests i got confirmation of 24th march (Hdfcsl=[protected] that request is forwarded to department.

I called helpline to know status after 2 week but they said i didn't raise any request.
I got reply email on 17th april "forwarded your request to our concerned department". On april 19 i got reply "we have updated your neft details".
I want full refund of policy amount immediately

Was this information helpful?

No (0)

Yes (0)

May 24, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

HDFC Life Customer Care's response Hi, kindly inform the policyholder as the concern is already raised on [protected]@hdfclife.com, our team will check and post assessment response will be shared policyholder.