[Resolved] HDFC Bank — insurance amt. policy no. 14623355

Pallavi K.

from Chennai, Tamil Nadu

Address:

600122

My policy is closed & dd has reached wrong address. I enquired almost 4branches by stepping in. They all asked my & my husband's documents. I submitted it in all 3 places. But i don't get reply for any of them. I also received a sms to wassup all those documents. But till now no money credited in my account. Kindly verify n reply me.
Hdfc customers call me often & giving different options to avail it. Its really very poor data base you maintain for this huge insurance.
I need my money back at the earliest.

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Jan 26, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2017

HDFC Life Customer Care's response Hi, kindly inform the customer to write his concern to us at [protected]@hdfclife.com from the registered Id related to non receipt of the refund cheque. Kindly inform the customer that the cheques issued by us is returned to us undelivered. To get the further process done, do request the customer to write to us at [protected]@hdfclife.com from the registered Id.