[Resolved] HDFC Bank — more than rs.9000/- excessive demand of premium amount than earlier told and deposited | |||
I girish ranjan has approached the patna boring road hdfc life insurance office on 11.5.2018 for taking term insurance plan of rs.75 lakhs. After asking for every thing they have raised a sum of rs.24198/- as premium amount. Deposited. Amount debited from my account on 13.5.2018. After medical examination where every thing was ok. My weight which was just 3 kg more that the required the branch told me to deposit a sum of rs.9680 more. When i wish to know why so much premium amount they have only told it is communicated by hq. When contact several times to service @ hdfc life, they are telling neither your proposal is valid nor your proposal details are valid so we will not respond. Trying to contact on all their contact details but they are not properly responding. Neither refunding the amount. The branch is telling that amount has been deposited with hq so we are unable to say anything. No contact no. Are also available nor any senior person is responding after several mail. Really i have been cheated it appears by hdfc Was this information helpful? | |||
Jun 29, 2018 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support May 28, 2018 HDFC Life Customer Care's response Hi, kindly inform the customer to write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
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