HDFC Bank — refund pending from 3 months

Address:

Udhampur, Jammu and Kashmir

I have cancelled a policy having application no[protected].. They said refund is being initiated from jan 2019 but same is never credited in my account. I have shared my account statement twice. After all this process they are saying from feb 2019 wait for 2_3days but no refund. And now company is even not picking my call as i call from registered number. Kindly check the matter. As i am now very upset with all this.