[Resolved]  HDFC Bank Ltd — home loan/no proper information about disbursement and now they increase rate of interest

Address:600024
Website:www.hdfc.com

W. R. T. File no.[protected], hdfc ltd kodambakkam, my disbursement cheque was ready on 27 march 2018.
I heard from hdfc ltd that cheque from march 27, 2018 will not be valid if the registration happens on month april 2018.

To confirm this i wrote a mail to hdfc people on 28 march 2018 and also spoke to anand raj and madhivanan and one insurance officer but i haven’t received any reply. Then i wrote a mail on 2nd of april and again spoke to madhivanan, no reply again.

On 4th of april i called madhivanan to know the status of the disbursement and then he says that if i didn’t sign disbursement the rate of interest will increase.

Then on 6th of april i went to bank to sign the disbursment there i came to know that the rate of interest is changed from a 8.4% to 8.6%.

Hdfc said loan rate got increased from 8.4 to 8.6 on 4th of april.

If the bank had replied to all my calls and mails i would have signed the disbursement on march itself or april 1st or 2nd.

Hdfc ltd is the complete responsible for my sufferings. There was no proper answer about this from hdfc ltd side.

Need answer for my sufferings.
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May 27, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2018
HDFC Bank Customer Care's response
Dear Mahesh,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans
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