[Resolved] HDFC Bank Payment Gateway — payment gateway - refund request (amount deducted, ticket not booked)

[Resolved] HDFC Bank Payment Gateway — payment gateway - refund request (amount deducted, ticket not booked)

V Vishnuprasad M from Bengaluru, Karnataka

Hi team, I have tried booking a ticket from kozhikode to bangalore in kerala rtc, but even though the amount was deducted from bank i haven't got the ticket. (Used hdfc payment gateway for transaction) please find below reference no. Checque/reference no: [protected] Kindly do the needful to refund back the same amount. Thanks in advance. Regards, Vishnuprasad m Mob: [protected] Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of transaction and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number/Mobile number on a public forum.

-Manoj
HDFC Bank Customer Assistance