[Resolved]  HDFC Bank — regarding loan issue

Address:

560021

Hi,
As am account holder with hdfc i have a personal loan and monthly emi is 6836 everymonth am paying the loan on time, my loan i'd is 462 512 44,, so due to bank issue am getting charged twice 704 rs for late payment fee,,, one was on november and hdfc informed they will credit that late payment fee but till i dint rcvd and other late payment fee charged on april due to hdfc issue and also in mail they stated they will waive off and later tell they will not... And also loan executive speaks in as local rowdies way by calling us, as they had given amnt from there pocket... As am genuine customer am paying on time,,, even i can become like cheating customer to them as this is unsecured loan so i can change my number and address too to avoid paying emi... But am not doing that... But this # hdfc people keeping there system issues and charging me late payment fee stating check bounce... As i know i don have mistake on time i have payment... So pls verify and taken action on this... Bank people can't find out biggest cheaters like vijay mallaya,, and blaming us for there bank issues...