[Resolved] HDFC Securities — Amount Debited from HDFC Bank but not credited by HDFC Securities

Vinod2808

from MUMBAI, Maharashtra

Jan 27, 2022

Address:

CHEMBUR

Dear Sir,

I had purchased shares on 24th of January, 2022 amounting to Rs. 23, 591.53 vide HDFC Securities and the amount was also debited from my HDFC bank account. However, the Ledger of HDFC Securities is not reflecting the amount deducted from my bank account. Trading Account Number is 69781664. The amount has not been credited, which normally happens the same day.

Kindly correlate with the bank account where it will be visible that amount has been debited by HDFC Bank but not credited by HDFC Securities.

Sincerely request to get my account sorted and get the credit not earlier given.

Kind Regards,
Vinod

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Feb 3, 2022

Complaint marked as Resolved

The company has resolved the problem by crediting back the amount wrongly debited.

HDFC Securities customer support has been notified about the posted complaint.

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Comments

HDFC sec

Jan 31, 2022

Dear Vinod,

We have noted your concern and the same has been shared with the respective team. We will get back to you at the earliest.

Regards,
HDFC securities