HDFC Securities Complaints & Reviews

Dear Sir,

I had purchased shares on 24th of January, 2022 amounting to Rs. 23, 591.53 vide HDFC Securities and the amount was also debited from my HDFC bank account. However, the Ledger of HDFC Securities is not reflecting the amount deducted from my bank account. Trading Account Number is 69781664. The amount has not been credited, which normally happens the same day.

Kindly correlate with the bank account...

I requested for shifting my trading account back to Hyderabad in July 2021 and I have not heard any response to my email. I am appending the acknowledgement which I received from customer care and below that is my request letter.

Please act on this request and shift my trading account back to Hyderabad.

Thank you
[protected][protected][protected][protected]-

From: "[protected]@hdfcsec.com"
To: Venkataraman Sritharan
Sent: Thursday, July 22, 2021, 06:08:38 AM EDT
Subject: Re: Relocate my trading account CLIENT ID 1952550 to Banjara Hills Branch of HDFCSec, Hyderabad

Dear Customer,

This is an auto-generated reply to acknowledge the receipt of your email.

If you have a general question about our products, do browse through our FAQs for useful information that may help you solve your query immediately.
Click the following link to read our FAQs

https://www.hdfcsec.com/Products/FAQ/1349

Alternately, you can also chat with ARYA for assistance on update / enquiry on various products, and help navigate our website, make investments of your choice.
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Warm Regards,
Customer Care
HDFC Securities Ltd

In response to:

CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or on clicking links from unknown senders.

I am Manjula Sritharan, hold a trading/demat account in HDFCBANK. I came to know today when I called my branch at BANK HOUSE, Banjara Hills, Hyderabad-500034 that my account has been shifted to Mumbai without any intimation to me. I am surprised that HDFCBANK did this to a customer without any intimation.

I holed my savings and demat account at this branch and I will appreciate if you would immediately transfer my trading account CLIENT ID 1952550 back to the HDFCSec branch at BANK HOUSE, Banjara Hills, Hyderabad-500034.

This is my registered email ID

Thank you

My hdfc securities demat account number is IN[protected].

When I check in one of the Chennai branch, they told me that they cannot access the account as it is with Bombay. In the era of internet world, not sure your own branch is not able to access the accounts within HDFC.

Anyways, as mentioned by them can please link my demat account to HDFC securities to Tamilnadu - Chennai - Tambaram branch, for local services.

I have written a mail to [protected]@hdfcsec.com & [protected]@hdfcsec.com. Its been more than a week now after sending the mail and there is no update or response from the team. Kindly expedite this and provide a confirmation at the earliest.

I have submitted physical copy 3 times as courier to close my demat account they are not closing it
I have submitted online as well. No response from the team

My trading account is 300584 with hdfcsecurities i had a very bad experience with their staff
since my demat account was non operative for a long so I have contacted them as per their advise I went to Mulund west branch along with filled form and two black and white xerox copies of PAN and Adhar card and submitted it to Mr. Om on 4th January 2022

As there was no call I contacted relationship manager she told me since photo on the PAN card is not clear better you submit colour xerox copy of PAN card. accordingly I have submitted to Mr. Om on 10th of January 2022.
As there was no response I contacted relationship manager she told me now they need colour xerox of adhar card to validate my kyc

Now tell me when i went on 4th why they have not asked colour xerox whey have have taken my black and white xerox. They should have scanned my original adhar and PAN cards since i have carried with me
why colour adhar xerox was not asked when i have visited them for the second time on 10th January

they are neither replying to my email and getting angry when i call them. relationship manger says enquire where you hve submitted documents. Mulund west branch people says our duty is to just forward documents

They are blaming each other and there is no higher authorities to talk to
How many times a account holder should visit their office

Please resolve this problem Asap

It has been very disappointing to deal with HDFC Securiies, I am constantly doing whatever is recommended which is again self service, as I am not able to speak with anyone at Hdfc securitites. Niether hdfc branches are able to fix the issue. I want a immediate resolution and want someone from security team to call asap

From today I have noticed tha app is not responding, as a result could not make any dealings.
Please note that i am travelling to UK.

I, Ujas Dharamshi, have a trading account with HDFC Securities. But due to the non-pick up of POA, I am unable to sell shares/MF. While buying they did not ask for POA but while selling, they are asking.

I emailed 4 times but no concrete response or scheduled pick up of POA, They only have Automated answer. The link provided for authenticating POA does not work. I called Customer care since morning but they dont pick up or call back and comes continuously engaged.

After repeated requests to close my demat account, there is still no response from hdfc demat team. Its already 6 months that I am waiting for a response from the HDFC team. Can you please help with this request?

जेव्हा 199 चा आपल्या प्लॅन मदे per trade 20 रु चार्जेस आहेत तर मग ग्राहकांकडून per लॉट 236 प्रमाणे वसुली का चालू आहे गेल्या 17 दिवसात 25 हजारापेक्षा जास्त अनैतिक वसुली अकाउंट मधून केली आहे ।प्लॅन बद्दल चार्जेस बद्दल कोणतीही कल्पना न देता हे अन्यायकारक वसुली करत आहेत। ग्राहक extra incom साठी ट्रेडिंग करतो का याना रोज 5 हजार चार्जेस देण्यासाठी 5k प्रॉफिट बुक करून सुद्धा रक्कम जमा होण्याऐवजी हे जवळपास 5k चार्जेसच डेबिट करत आहेत।

Please check the my demet account.. i ordered 50 equity share of prince pipes.

Then.. i added money to my hdfc bank account to demet account... and i got a notification for successfully purchase 50 share..Â

 Than i return to home page  but right now i couldn't see any share in my portfolio.. my demet account balance is also nil

Please check the error.. ...

Hi

I'm facing issue with HDFC Sec demat account through which I'm trading. Recently I purchased a MF NFO for Rs.15000 with FV of Rs.10 during NFO window open for subscribing and units allocated were 1500units(which was even confirmed by hdfc trasaction statement). However after the Fund is live I see that my demat balance for this MF was wrongly allocated as 453units. I tried reaching coustomer care and had long transactions and even written mails to complaince officer mail id. I'm surprised that customer care executive calls me and say that I purchased for 15000 and units were alloted on basic of NFO live date and that is how it will be alloted evetough I purchase for Rs.10. Strange that person is not having knowledge on this.

How do i get this rectified

Since 4 consecutive days I am trying to speak with customer care executive regarding a query related to IPO no one is attending the call I am waiting in call for 10 -15 mins and call is being disconnected what kind of service is this u guys provide to your customers, I can understand u guys are busy but for whom these customer services are being established i[censored] guys can't attend a customer from 4 days then what kind of service do u provide.Hope this complain may bring any change in ur attention towards our needs.

Hi, My name is Hammaad Badsha. I currently have sold SHREYANDS INDUSTRIES LIMITED 22 Shares on the 3rd of January 2022. This Share has not yet been debited into my HDFC Statement Account. It has been for that for 8 Days by Far.

Thank You,

I opened an HDFC Salary account a month back, & they asked me to open a demat account. While opening a HDFC demat account, I wasn't informed any charges are applicable. I do not require any demat account, & I thought it's a additional service provided by Hdfc. I want my money back deducted for HDFC securities. And close the demat account, or whatever required, to stop any further deduction in future I want an refund for my amount ASAP.

Account No:[protected]
Customer ID:[protected]
IFSC code: HDFC0009472

Trading account :4833833

I an not able to sell the shares from my demat account through edis authorisation . after 3 months of complaints . customer care still not able to solve the issue . who will be responsible for the loss incurred in my demat account.

As i was asked to take plan for brokerage deduction i agreed
and said dob and pancard no. Also amount has also been
paid but unfortunately no contact is being possible as i am
trying to know about plan details so please inform me if it
is a fraud case

Dear HDFC SECURITIES TEAM
I'm tataji.i bought a Vikas ecotech shares(16850shares) in HDFC securities.when I was trying sell vikasecotech Re shares a message was displayed scrip is suspended by matrix.so let me know the how to sell these shares from my account?
Please resolve my problem

My HDFC trading account number is 3983437

Thanks
Tataji

As a New customer of HDFC securities, no customer service provider has been able to be connected for help